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Shipping Information

We try our best to make all of our customers happy and to ensure that we try our best to deliver the items to you promptly.

We use Australia Post and Courier Services to deliver you orders.

How long will it take to receive my order?

Your order is typically processed and dispatched between 1-3 business days of receiving your payment.
After leaving our premises, it usually takes between 1 to 5 business days for you to receive your order. However it may take up to 10 business days depending on your location and other unforeseen factors.

Can I track my order?

Most of our items are trackable and the tracking number can be sent to you by email if you send us a request by email.

Do you need to sign for your delivery?

All of our musical instruments and other large items require a signature on delivery.

Can I ship to a P.O. Box address?

No, none of our items will be sent to P.O Box addresses.

How much will it cost?

Shipping and Delivery costs will be calculated on the checkout page.

Can I change my delivery address?

Once your order has been processed and dispatched unfortunately we are unable to change your delivery address.

Any further questions please contact pianos@gospelpianos.com.

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